Privacy Policy
Last updated: 28 September 2026
This policy explains how Metropolis Confex collects, uses and protects personal information when you visit metropolisconfex.com or contact us. Metropolis Confex is an initiative of Alpha1Strategy.
Who we are
Metropolis Confex is the data controller for the personal information described in this policy.
Metropolis Confex 167–169 Great Portland Street, Regent’s Park London, W1W 5PF, United Kingdom Email: Info@MetropolisConfex.com Telephone: +44 207 0609 786
If you have any questions about this policy or how we handle your information, please contact us using the details above.
What information we collect
Information you give us. When you send an enquiry through our website, we collect your full name, email address, organisation, city, the areas of interest you select, and the content of your message. We also collect information you send us directly by email or telephone.
Information collected automatically. Like most websites, our web server records basic technical information when you visit, such as your IP address, browser type and the pages you view. This is used to keep the site secure and working properly.
How we use your information
We use the information you provide to:
- respond to your enquiry and discuss how we might work together
- keep a record of our correspondence with you
- send you information you have asked us for
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
Our legal basis
Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we rely on:
- Consent, which you give when you tick the consent box on our enquiry form. You can withdraw it at any time by contacting us.
- Legitimate interests, in responding to enquiries about our services and running a secure website.
- Contract, where you ask us to take steps before entering into an agreement with you.
Who we share it with
We only share your information with service providers who help us run the website and our business, such as our web hosting and email providers. They may process it only on our instructions and must keep it secure. We may also disclose information where the law requires us to.
International transfers
Our website is hosted by HostGator, whose servers may be located in the United States. Where your information is transferred outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Addendum or equivalent protections.
How long we keep it
We keep enquiry information for up to 24 months after our last contact with you, unless we enter into a working relationship, in which case we keep it for as long as needed for that relationship and our legal obligations. After that, it is securely deleted.
Cookies
Our website uses a small number of cookies. Essential cookies are needed for the site to work and to remember your cookie choices. We only use non-essential cookies, such as analytics, if you agree to them through our cookie banner. You can change your choice at any time, and you can also block or delete cookies through your browser settings.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is inaccurate or incomplete
- ask us to delete your information
- object to, or ask us to restrict, how we use it
- ask us to transfer your information to another organisation
- withdraw your consent at any time
To exercise any of these rights, email Info@MetropolisConfex.com. We will respond within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.